The CareNgen Platform

Infrastructure for the Workforce Problem
No One Has Solved.

Eldercare navigation is not a counseling problem, a resource directory problem, or a wellness problem. It is a decision infrastructure problem — and CareNgen is the only platform built to address it at workforce scale.

Why the Platform Exists

The gap is not information.
It is structured guidance.

Most employees navigating an aging parent’s care are not lacking for information — they are drowning in it. What they cannot find is a trusted, structured path through it: a clear set of decisions, concrete next steps, and confident action.

That absence of structure is what creates the productivity loss, the absenteeism, the distraction, and ultimately the attrition that employers absorb silently every year. CareNgen closes that gap — not with a hotline or a PDF, but with a platform that works the way the problem actually works.

67%

of working family caregivers report difficulty balancing their jobs with caregiving duties – not because they lack commitment, but because they lack structured support for the decisions they face.

6.6 hrs

Average work time lost per caregiving employee per week to care coordination, research, and family communication — while at their desk.

1 in 3

Caregiving employees report considering leaving their job within 12 months due to unmanaged caregiving stress.

Platform Modules

Four capabilities.
One integrated platform.

Each module is purpose-built to address a specific failure point in how families currently navigate eldercare, and designed to work together across the full caregiving journey.

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What to Know — Situation Clarity

Before a family can act, they need to understand what they are actually facing. CareNgen helps employees and their families make sense of the situation in front of them – the aging condition, the real-world implications, and what it means for day-to-day life going forward.

Plain-language explanation of diagnosis and functional impact
Framing of safety risks tied to current living situation and care environment
Realistic picture of what daily life looks like now, and what it will require
Clear articulation of which decisions need to be made, and in what order

📍

What to Do — Personalized Care Plan

Once the situation is understood, CareNgen builds a prioritized action plan shaped around the family’s specific circumstances – not a generic checklist, but a structured path forward based on who they are, where they are, and what they are actually dealing with.

Personalized next-step guidance based on impairment, urgency, geography, and family structure
Prioritized action sequencing so families know what matters most right now
Crisis-mode protocols for urgent, time-sensitive care decisions
Plan updates as the situation evolves and new decisions emerge

👨‍👩‍👧

Who to Call — Relevant Local Providers

Knowing what to do only helps if you know who can help you do it. CareNgen surfaces vetted, relevant providers based on the family’s actual needs and location, removing the burden of research at the moment families are least equipped to do it.

Curated provider matching based on specific care needs, not keyword search
Coverage across practically all U.S. markets with locally vetted provider networks
Condition-specific and care-stage matching for appropriate provider fit
Direct connection access and facilitation to move from discovery to engagement

📊

What to Expect — Family Alignment

Eldercare decisions rarely fall on one person, and misalignment between family members is one of the biggest sources of workplace disruption. CareNgen keeps the whole family coordinated on scheduling, documents, tasks, and communication so there is less chaos and fewer hours lost to it.

Shared care workspace with role-based access for the full family
Document and preference repository covering POA, advance directives, and care preferences
Task coordination and scheduling tools to distribute the caregiving load
Topical content and communication help for difficult family conversations

Employee Experience

From first contact to long-term support.

The caregiving journey is not linear — the platform meets employees wherever they are.

Situation Assessment

Employee completes a guided intake mapping their parent’s care needs and the immediate decisions in front of them.

Personalized Care Plan

Platform generates a prioritized action plan with specific next steps, relevant resources, and local provider recommendations.

Family Alignment

Employee invites family members to a shared coordination space, distributes responsibilities, and establishes a shared care plan.

Ongoing Navigation

As the situation evolves, CareNgen adapts the guidance and surfaces the right support at the right moment.

Employer Reporting

HR receives aggregated, anonymized workforce impact data — demonstrating program value and informing strategy.

Enterprise Fit

Built to fit the infrastructure you already have.

No rip-and-replace. No complex IT engagement. Six weeks from contract to live.

🔗

HRIS Integration

Connects with Workday, SAP SuccessFactors, and ADP. Authentication and data sync handled at implementation — zero ongoing HR administration required.

🛡️

Security & Compliance

SOC 2 Type II certified. HIPAA-aligned data handling. Employee caregiving data is never shared with employers — strict separation enforced at the architecture level.

📱

Omnichannel Access

Web, mobile app, and optional Slack/Teams integration. Employees access CareNgen however they work — including secure mobile access for moments that happen outside business hours.

Measurable Impact

What employers see within 12 months.

CareNgen tracks and reports workforce outcomes from day one. These metrics represent observed results across employer deployments — not projected estimates from benefit surveys.

73%

Reduction in caregiving-related absenteeism among enrolled employees

2.8×

Average return on platform investment within the first program year

41%

Reduction in caregiving-related voluntary attrition among enrolled employees

89%

Employee satisfaction with platform guidance quality and relevance

See It In Action

Ready to see how CareNgen fits your workforce?

Infrastructure for the Workforce Problem No One Has Solved.

The gap is not information. It is structured guidance.

67%